A reminder tells you when.
A proactive assistant understands what surrounds it.
A fixed reminder knows the appointment time. The intended proactive experience connects that commitment with the journey, then suggests a useful departure time when relevant information changes.
The timing in this example is illustrative. It would depend on supported journey information, appropriate permission and enough context to make a useful suggestion.
Proactive journey assistance · In development- 10:30THE COMMITMENTDentist appointment
- 09:15RELEVANT CHANGETraffic changes
- LUXUNDERSTANDEvaluate the journey context
- 09:42USEFUL NEXT STEP
“Traffic is building. Leaving at 09:42 should get you there comfortably.”
- YOUACTIONUser leaves
- ILLUSTRATIVE OUTCOMERESOLVED
